RETURN / EXCHANGE
We are happy to offer Our exchange and Return policy within the Saudi Arabia. If you are not 100% satisfied with the purchase, you can return the product within 60 days for Paid customers ( visa , Mada , Mastercard ) 7 days for cash on delivery customers.
ATM cards ( Mada ) , Visa , Master cards , American express within 72 hours of receiving the order form the shipping company , we will refund the amount to the same card used in the purchase order and it will take about 36 hours to show in your bank account
Cash on delivery (COD) :
within 72 hours of receiving the order form the shipping company we will refund the amount to your SAKSOOKA account to be used any time later. *25sr. for Cash on Delivery service is nonrefundable as it goes to the shipping company as " fees on collecting cash "
PROMO COD AND FREE ITEMS
within 72 hours of receiving the order form the shipping company we will refund the amount to your SAKSOOKA account to be used any time later.
Regulations for Return / Exchange:
Return/Exchange is welcome within 60 days from the date of delivery for Paid customers and 7 days for Cash on delivery costumers.
return and exchanges are free for only 1 time, if you wish to exchange more than one time you should pay 40 sr. (shipping fees cost)
special offer and discounts cost 40 sr. to refund " shipping fee "
Item must be in the same box you received,
Item must not be used and in its original condition with original packing
Note: Please be advised that some of our products have a no-return policy. (perfumes – underwear)